July 1, 2016

Ways to get more repeat customers

Credit for this article goes to: Akira Terwin As an online store, you may spend a lot of time and money concentrating your marketing efforts on getting the brand out there in the e-commerce space and attracting a host of prospective new buyers who are used to spending money online. […]
July 15, 2016

A/B Testing in Email Marketing

By Kyle Reddy In my previous blog post I discussed A/B testing for online stores and the positive impact it can have on the overall performance of the store. My second installment in the A/B testing series is related to email marketing and why A/B testing emails is essential. In […]
August 1, 2016

Understanding the different types of online shoppers

By Akira Terwin There’s a variety of different types of online shoppers out there, whose attitude toward spending money on a e-commerce site, instead of a regular bricks and mortar store, may be shaped by a host of different things; such a personality traits, age and experiences. It’s important to […]
August 12, 2016

Growth of ecommerce in SA still exceptionally high

Online retail in South Africa will reach 1% of overall retail during the course of 2016. This is according to the Online Retail in South Africa 2016 report, released earlier this year by technology consultancy World Wide Worx. Notably, the report indicated that online retail continues to grow at a rapid rate in South Africa, having maintained a growth rate of above 20% since the turn of the century. In 2015, the rate of growth was 26%, taking online retail to the R7.5 billion mark.
August 24, 2016

Tips for dealing with an angry client

By the Client Service Team Our Client Services department is an integral part of operations within Digital Planet. We are responsible for building and maintaining relationships with our clients with a view to exceed their expectations. Impeccable client service is always going above and beyond the client’s expectations, and ensuring […]